Terms & Conditions
1. Introduction Welcome to GoGreen Hemp Flowers. By accessing and using our website, you agree to comply with the following Terms & Conditions. If you do not agree, please refrain from using our services.
2. Eligibility You must be at least 21 years old to purchase CBD products from our website. By placing an order, you confirm that you meet this requirement and that purchasing CBD is legal in your jurisdiction.
3. Product Use Our CBD products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before using our products. Use all products as directed on the packaging.
4. Orders & Payment We reserve the right to refuse or cancel any order for any reason, including suspected fraud or illegal activity. Payments must be made in full at checkout. We are not responsible for delays or errors resulting from payment processing services.
5. Shipping & Delivery Orders are processed within 1-2 business days. Standard delivery times are 3-7 business days within Tennessee and surrounding states. Shipping rates are calculated at checkout. We are not responsible for delays caused by carriers or external factors beyond our control.
6. Limitation of Liability We are not responsible for any misuse of our products. Users assume all risks associated with consumption. Use our products responsibly and according to the provided instructions.
7. Intellectual Property All content on our website, including text, logos, images, and product descriptions, is the property of GoGreen Hemp Flowers and may not be used without written consent.
8. Changes to Terms We may update these terms without notice. Your continued use of our website indicates acceptance of these updates.
Privacy Policy
1. Information We Collect We collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order. We may also collect information on website usage and preferences.
2. How We Use Your Information We use your information to fulfill orders, improve our services, and communicate with you about promotions or updates. We may also use your data for customer support, marketing efforts, and legal compliance.
3. Data Security We implement strict security measures to protect your personal information; however, no online transmission is 100% secure. We recommend you use secure internet connections when accessing our site.
4. Sharing Information We do not sell or rent your information. However, we may share your data with trusted partners such as payment processors, shipping services, and legal authorities when required.
5. Your Rights You have the right to request access, correction, or deletion of your personal data. Contact us to make these requests. You may also opt out of marketing communications at any time.
Refund Policy
1. Returns We accept returns within 30 days of purchase if the product is unopened, unused, and in its original packaging. To initiate a return, contact our support team for authorization.
2. Refunds Upon receiving your returned item, we will inspect it and notify you about the refund status. Approved refunds will be processed to your original payment method within 5-10 business days.
3. Exchanges We only replace items if they are defective or damaged. Contact us within 7 days of receipt if your product is faulty.
4. Non-Refundable Items Used or opened CBD products, sale items, and gift cards are non-refundable.
5. Return Shipping Customers are responsible for return shipping costs unless the product is defective or incorrect.
Shipping Policy
1. Processing Time Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times Shipping rates are calculated at checkout. Standard delivery times are 3-7 business days within Tennessee and surrounding states. Expedited shipping options are available for an additional fee.
3. Tracking Once your order is shipped, you will receive a tracking number via email. Please allow 24 hours for the tracking link to update.
4. Lost or Stolen Packages We are not responsible for lost or stolen packages. If an issue occurs, please contact the shipping carrier directly. If you require assistance, please reach out to our customer service team.
5. State Regulations Due to varying state laws, we only ship to locations where CBD products are legal. Customers are responsible for ensuring compliance with their local laws.
For further inquiries, please contact our customer support team.
